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OB team3 learning from diversity,마케팅,브랜드,브랜드마케팅,기업

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OB team3 learning from diversity,마케팅,브랜드,브랜드마케팅,기업,서비스마케팅,글로벌,경영,시장,사례,swot,stp,4p 다운받기

첨부파일 : OB team3 learning from diversity,마케팅,브랜드,브랜드마케팅,기업,서비스마케팅,글로벌,경영,시장,사례,swot,stp,4p.pptx
다운경로 : http://www.jisik114.net/search/detail.asp?pk=11059020&sid=korea072




OB team3 learning from diversity,마케팅,브랜드,브랜드마케팅,기업,서비스마케팅,글로벌,경영,시장,사례,swot,stp,4p



Learning from Diversity:A Theoretical Exploration



Contents

Cultural diversity

Generic group learning model

Diversity Perspective

Model of learning in culturally diverse groups

Group learning model in diverse groups

Conclusion



Culturally Diverse Groups

Cultural diversity

identities such as race, ethnicity, nationality, religion, gender, and other dimensions of difference derived from membership in groups that are socioculturally distinct

“Diverse groups often experience miscommunication and disabling conflict, yet under the right circumstances, they can be synergistic and creative “



Generic Group Learning Model

‘Individuals are at the heart of group learning’

The beliefs & behaviors of team members which enhance team and organizational learning



Table 1 Comparison of Low-Learning(Model

Ⅰ) and High-Learning (Model

Ⅱ) Behaviors

Low learning

Make attributions about others without testing them.

Advocate positions without illustrating them or suggesting a way to test them.

Invoke abstract concepts that are impossible to disagree with.

Construct a situation as a dilemma or double bind; feel trapped.

Do not inquire into why you think, feel, or act the way you do…

Do not inquire into why others think, feel, or act the way they do.

High learning

Make private attributions about others public; test them.

Illustrate and suggest ways to test one’s advocacies.

When Invoking abstract concepts, try ty make them concrete and testable.

Make dilemmas public and discussable.

Publicly reflect on why you are thinking, feeling, or acting as you are.

Inquire into why others are thinking, feeling, or acting the way they are.



Table 2 Comparison of Low-Learning (Model

Ⅰ) and High-Learning (Model

Ⅱ) Frames

Low learning

Mistakes are crimes to be prosecuted.

My role as a participant is to be a recipient.

I don’t have anything to learn from others in this group.

If I don’t have a solution, I shouldn’t raise the problem.

If I feel uncomfortable in this discussion, something must be wrong.

6. If I speak up, I will be criticized.

7. I don’t have any power or authority in this group, so I will be quiet.

High learning

Mistakes are puzzles to be engaged.

I should be an engaged participant.

I don’t know everything.

It is helpful to raise problems, even if I don’t have a solution.

Feeling uncomfortable in a discussion can be a sign that this is exactly where I should be.

I think I have something to contribute to the conversation, even though what I say may be criticized.

I can make a contribution here even though I don’t have any formal power or authority.



Reasons for Different Dynamics

1. individuals are generally more comfortable when they are surrounded by people they perceive as more like them



Reasons for Different Dynamics

2. Group members come with different life experiences that have shaped their values, approaches, and perspectives.

Differences of opinion

Creativity

Quagmire of Conflict

How the Group handles conflict and differences



Reasons for Different Dynamics

3. Group membership is associated with differing representation within the group.

⇒ Members of majority groups, who share ways of thinking and acting, may unwittingly create environments that make it difficul… 다운받기



..... (중략)






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